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Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from  https://www.eluxorabrand.com (referred to as the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies stored on your device.

Additionally, as you browse the Site, we collect information about the specific web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this information as "Device Information."

We also collect information from you when you make a purchase or attempt to make a purchase through the Site. This information includes your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

USE OF PERSONAL INFORMATION

We use the Order Information we collect primarily to fulfill any orders placed through the Site. This includes processing payment information, arranging shipping, and providing invoices and order confirmations. Additionally, we use the Order Information to:

  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide information or advertising related to our products or services based on your preferences

The Device Information we collect helps us screen for potential risk and fraud, improve and optimize our Site, and generate analytics on customer browsing and interactions. This information also helps assess the success of marketing and advertising campaigns.

SHARING PERSONAL INFORMATION

We may share your Personal Information with third-party service providers to assist us in using your Personal Information as described above. For example, we use Shopify to power our online store, and they have their own privacy policies regarding the use of your Personal Information.

Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.

BEHAVIORAL ADVERTISING

We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. You can opt-out of targeted advertising through the links provided by the relevant services being used.

DATA RETENTION

We retain your Order Information for our records unless and until you request us to delete this information.

CHANGES TO THE PRIVACY POLICY

We may update our privacy policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. It is recommended to review this policy periodically for any updates.

CONTACT US

If you have any questions, concerns, or complaints about our privacy practices or would like to exercise your rights as a European resident, please contact us at info@eluxorabrand.com